Terms of service

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/tzysx3-wa/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/tzysx3-wa/privacy_policy).

Welcome to Wrohu Studios. By accessing our website or placing an order, you agree to the following Terms of Service.

1. Acceptance of Terms

By using this website or purchasing from Wrohu Studios, you agree to be bound by these Terms. If you do not agree, please do not use our site or place an order.

2. Product Information

We aim to ensure all product descriptions, images, and sizing information are accurate. However, colours and appearance may vary slightly depending on your device or screen settings.

Wrohu Studios reserves the right to update, modify, or discontinue products at any time without prior notice.

3. Pricing

Prices are displayed in USD by default but can be viewed in your local currency. Prices may change without notice. Taxes and shipping fees will be calculated at checkout.

4. Order Processing & Shipping

Please allow up to 5 business days for processing once items are received from our manufacturer. Once shipped, tracking details will be sent via email.

We are not responsible for delays caused by shipping carriers, customs, or other external factors. For more information, please refer to our Shipping Policy.

5. Returns, Refunds & Consumer Rights (US)

5.1 Change of Mind

Due to the nature of our products and made-to-order production, we do not accept returns or offer refunds for change of mind.

5.2 Faulty or Misdescribed Items

If your item arrives faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund in accordance with the Consumer Rights Act 2015.

To request a resolution:

Contact us at wrohubusiness@gmail.com within 7 days of delivery
Provide your order number and clear photos of the issue
The item must be unused and in its original condition where possible

If approved, we will offer a replacement or refund.

6. Changes to These Terms

We may update these Terms of Service at any time. Changes take effect immediately once posted on this page.